Cyber Crime



We have had a report that criminals are using our name in a phone scam. The report is that criminals are pretending to be from the South West Regional Cyber Crime Unit, and calling people using an automated message that says their internet has been compromised and will be shut down within 24hrs, and if they want to speak to the technical team they should ‘press 1’.

This is a scam, if you do receive a call like this, hang up the phone immediately.

The South West Regional Cyber Crime Unit do not operate an automated call service. If we do contact you, we will provide you with a way of verifying that it is us, such as a collar number which you can then give to a 101 call handler if you need to confirm the caller’s identity.

If you are concerned that you have been a victim of this or any other type of cyber crime, report to ActionFraud on 0300 123 2040, or online at .

For advice on protecting yourself against this type of scam, visit the Take Five campaign website at




If you are concerned that you have been a victim of cyber crime, report it to ActionFraud on 0300 123 2040, or online at .

Once a cyber crime has been reported we can then start investigating.


What we do


Our Cyber Crime Unit provides a holistic approach to tackling a crime type that only a few years ago remained unseen, unreported and undetected. Our focus is on addressing cyber dependent crimes and their impact upon businesses, groups, charities and some key critical national infrastructure organisations based in the South West. Such crimes include network intrusion, ransomware and denial of service attacks.

Our team works within four key areas:

In the South West we are one of the country’s leading investigative units. In addition to investigating crimes that have been committed, we are proactive in using the latest tools and techniques to identify those cyber criminals that are causing harm to our communities.


We have a passionate team whose aim is to divert primarily young and gifted individuals from committing cyber-crime to lawful and productive pathways. We engage closely with schools and partner agencies and run bespoke interactive sessions across the South West.

If you know of any young people who may benefit from our input, use our Prevent 'Cyber Futures' referral form.


Our network of Cyber Protect officers offer advice, guidance and provide examples of cyber crimes we have investigated where simple steps could have prevented an organisation from becoming a victim. Our advice is free, generally low cost to implement and only from trusted sources such as the National Cyber Security Centre.

Our Protect leaflet is a great starting point for advice and useful resources.

Providing advice and guidance through desk-top exercises and innovative messaging preparing organisations for a cyber incident. Sadly, it is very much a question of ‘when’ rather than ‘if’ an organisation will become a victim. Business Continuity, Incident Response, Media and Reputational damage limitation are key.


All these initiatives are there to protect the South West from cyber crime. We are always eager to hear from anyone with a view of what we do, and what we can do to help. You can contact us via email at [email protected], or for advice/guidance/events use [email protected].


To stay up to date with the latest cyber security advice and guidance, we also recommend signing up to our fortnightly Regional Cyber Briefing e-newsletter, or our more in-depth technical monthly Cyber Intelligence Report


We also maintain an active presence on our social media accounts below. Follow us on our accounts below:


  SW Regional Cyber Crime Unit

Recent Updates:

Remote Working: Technical, Procedural, and Physical Security Controls

Cyber / Thu 21st, Jun

Remote working can have significant benefits to an organization, however there are numerous cyber security implications that need to be carefully managed.

'Cross-site Scripting': An Overview

Cyber / Thu 14th, Jun

With more and more companies relying on third party software solutions, cross-site scripting is becoming an ever increasing threat. Here we give a quick overview of what you should know.

'Crypters': An Overview

Cyber / Fri 18th, May

The majority of malicious software used in cyber attacks are utilising crypters in some fashion to make them more effective - here we give an overview of what they are, and how they function.

Vulnerabilities of IoT Devices

Cyber / Thu 12th, Apr

Now a huge part of enterprise technical infrastructure and embedded into every part of our lives; IoT technology is at a tipping point in terms of security.

Reactive Measures for Mitigating a Ransomware Attack

Cyber / Thu 29th, Mar

A quick guide from one of our forensic investigators.

SW Cyber Roadshow

Cyber / Wed 14th, Feb

National Cyber Roadshows kicks off in South West

Data Stealing Hacking Tool Removed - PRESS RELEASE

Cyber / Wed 07th, Feb

A cyber hacking tool that allowed criminals to take full control of victims’ machines is no longer available after an international operation instigated and led by the South West Regional Cyber Crime Unit.

Proactive Cyber Policing

Cyber / Wed 31st, Jan

We look at a current investigation into lists of potentially compromised login credentials for businesses in the South West, and the steps we're taking to protect these organisations from the associated cyber threat.

Swap Hindsight for Foresight: Back up your data

Cyber / Wed 24th, Jan

We look at the lessons to be learned from our investigation into a South West based construction company who lost years of financial data from a ransomware attack.

Regional Cyber Briefing 19th Dec

Cyber / Tue 19th, Dec

In this briefing: Brute force attacks and how to defend against them, incident management plans, and schools are warned over hackable heating systems.

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